Posted: Tuesday, January 2, 2018 10:20 PM
Job Description Job Description If you enjoy competition and sales, then being with InfoCision is where you should be! Use your communication skills to help customers find the best value for their budgets. As part of our team, you will be working in an inbound/outbound call center environment with some of our nation’s most successful Fortune 100 companies. The variety of work makes every day exciting and interesting. Call Center Positions Available in Austintown: Telecommunications - You will help existing customers find the right plan for their needs, get the latest phones, and save money on their bills in a fun fast paced environment. Political - We specialize in customer service and fundraising calls for conservative political causes. You will be handling calls from people who have contributed or expressed an interest in the cause or organization asking for a contribution or renewing memberships. We work with nationally known organizations such as College Republicans and the NRA. Non Profit - In the Nonprofit center, you will have the unique opportunity to make a difference in people’s lives EVERY DAY! Make and receive calls to help raise funds and provide customer care for some of the largest Nonprofit organizations like St. Jude Children’s Research Hospital and the American Heart Association. Christian – This was InfoCision’s very first division. The Christian Division primarily handles inbound and outbound calls for the world’s largest and most influential Christian organizations such as Joel Osteen and Feed the Children. We raise funds needed to spread the Gospel, help the needy, and maintain Christian values. IntelaResponse - In this center, you will have the unique opportunity to use the latest technology to help raise money and awareness for nationally known organizations! Make calls to help raise funds & provide customer care for some of the largest Non-Profit organizations. This particular room needs someone who can multi-task, is a keen listener and can make decisions quickly and independently. Job Responsibilities: Taking and making customer service, sales or fundraising calls Reading scripted information from the computer screen to customers and non-scripted sales Overcoming customer objections Answering customer questions about products and order status Entering call data into the computer and updating customer account during call Occasionally transferring calls to the appropriate supervisor Job Requirements listening and communication skills Enthusiastic and friendly personality Computer skills Ability to read and follow instructions 18-years old with ability to pass background check Benefits Medical, dental, life and short/long-term disability insurance Vision coverage discount program Medical, dental, life and short/long-term disability insurance after 90 days 401(k) with company match Weekly pay Weekly Bonus - up to $120! Performance-based pay increases Bonus opportunities Paid holidays and paid vacation (1 week every 6 months) Comprehensive training program Employee referral program On site Physician On Site Fitness Center Flex Schedules in most centers allowing you to work a portion of hour from home! Make the most of your sales and customer-service talents! Apply today! Company Description As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. InfoCision raises more money over the phone for nonprofits than any other tele services company in the world. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.
• Location: Austintown, Youngstown
• Post ID: 56639842 youngstown